Welcome to SYZYGY (hereinafter referred to as “the Company” or “we”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Types of Information We Collect
We may collect the following types of personal information:
•Identification Information: Name, email address, phone number, delivery address, and payment information (such as credit card numbers, which are processed through third-party payment platforms; we do not store complete card numbers).
•Website Usage Data: IP address, browser type, browsing time, Cookies data, and the pages you visit.
•Communication Data: Content provided when you contact our customer service.
2. Purposes of Data Collection
We use your information for the following purposes:
•Processing and delivering orders (including production, modifications, and exchanges/returns)
•Membership management (joining, renewal, and promotional notifications)
•Responding to inquiries and providing customer service
•Sending the latest news and promotional information (only if you have subscribed)
•Improving website experience and analyzing traffic
•Fulfilling legal obligations
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to any third parties. However, we may share your information in the following situations:
•Service Providers: Such as logistics companies, payment platforms, and IT service providers, only to the extent necessary to provide the required services.
•Legal Requirements: When disclosure is required by law to government authorities.
4. Cookies and Tracking Technologies
We use Cookies to enhance your user experience, for example, to remember the contents of your shopping cart. You may disable Cookies in your browser settings, but please note that this may affect some functions of the website.
5. Data Storage and Security
We adopt reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. However, transmission of data over the internet is not absolutely secure, and we cannot guarantee complete security.
6. Your Rights
You have the right to:
•Access, correct, or delete the personal information we hold about you
•Withdraw your consent to receive promotional information
•Request restriction on the processing of your information
This website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend that you review their privacy policies.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on the website with the effective date. We encourage you to review it regularly.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
